Thursday, February 26, 2009

REA Technologies vs OEM's

As the purchasing agent for REA Technologies for the past 10 years I have encountered almost every machine manufacturer from the US to Asia to Europe. We here at REA excel in diagnosing, procuring required parts from anywhere in the world and repairing your down equipment at a fraction of what the OEM would charge. We will repair equipment that no one else can. We are not board changers, we go to component level and solve your problem cost effectively.

Case in point. We had a new customer who found us on the internet call me on a Sunday morning. He had a very old Yaskawa spindle motor that no one in his area would touch. Being a young man who had just started his own machining business he didn't know where to turn. After contacting me I offered him solutions to his problem. The encoder circuit board had sustained heavy damage. We were able to repair the pcb, make all the necessary adjustments, and turned his motor around in 24 hours at a fraction of what the OEM would have charged and in less time. Because he found us he didn't have to ship the motor overnight which would have been very costly as it weighed somewhere around 200lbs. He was very happy with our timely service as well as the repair charge. He is located in the Wilmington NC area and said he was going to back and tell everyone about REA Technologies.

This is just one of many examples of REA's capabilities. Our main priority here is customer satisfaction at a competitive, affordable cost while upholding to the highest repair standards in the industry. We are a 24/7/365 day repair facility and can travel nationwide at a moments notice.

Call us today and let us show you what we can do for you. We are leaps and bounds above the others!

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