Tuesday, December 29, 2009
REA Technologies was recently called in to address an issue with an IMA Router that the machine did not turn the spindle on during an auto cycle. The technician found that the problem occured due to the machine not accepting programs within a certain numeric range for tools in the tool holder, that these numbers were reserved for something else. He was also getting a 188 alarm on the machine. The technician successfully took care of both issues and had the IMA Router operating as it should in just under 5 hours! Our customer was ecstatic having minimized lost production. This is just one of many, many, issues that we address on a daily basis and get our customers up and running. We succeed where others have failed!